Refund procedure
Refund procedure
The refund is provided in the form of credit charged to your account within a maximum of 10 working days from receipt of the product.
The credit can be consulted in your reserved area at the bottom of the "Profile" section.
The credit will be automatically used on your next order during the purchase process on our platform.
The credit can be used within a period of 24 months from the date of issue of the relative credit note and cannot be refunded in cash.